We allow customers to place orders without an account. But we provide member discount.

With most orders, we can arrange shipment within 1-2 working days after we receive complete payment.

When the order is shipped out, there will be a confirmation message with the tracking number sent to you. Please also be sure to check your spam/junk folder if it does not appear in your inbox. Please verify the information at the time of checkout to avoid further issues. If you believe that the email was not received due to the reasons mentioned, please feel free to contact us regarding the matter and we will provide you with your order number along with your tracking number (if the order has already been shipped out).

Customer can disregard an unpaid order if you do not want it anymore. After payment is completed, customers can contact our customer service to help cancel the order before it is being shipped. Once the package is shipped out, no one can cancel the order in such cases.

Customers can not change the item in the order once payment is completed. Please contact our customer service to help change it for you. However please note we can only help to change the item before the package is being processed by the shipment company.

If there is any price difference, we will either refund it for you after the order is shipped out or ask you to pay for it if the new item is more expensive.

For more info about the exchange, please check our Return & Exchange policy.

PayPal or credit card (Visa, MasterCard, and American Express).

Please make sure there is enough money in your payment account when paying for your order. If the payment is failed, please try another payment method to check if the payment can be successful. If the issue remains, please contact our customer service and provide more details of the error message received. We also advise contacting the payment company to check the issue in detail.

You can get our coupon codes in these ways:

1. Email Subscribe
2. Contact Our Customer Service

Unfortunately, the coupon code cannot be used after the payment for the order is completed. In this situation, we advise you to place a new order with the coupon code before it expires.

Only once the parcel arrives back at our warehouses and checked, will a refund be issued after we confirm the package is in an undamaged and resalable condition.

Free shipping worldwide, for more details please check our shipping delivery page.

When we received your payment, we will arrange the shipping in 1-2 working days.

We have 3 warehouses: US, UK, EU, your item will be sent from one of these warehouses according to your shipping info. The Average Delivery Time Is Only 7 Days.

for more details please check our shipping delivery page.

1. Please take as many photos/videos of the items as possible in the delivered package.
2. Contact us to get solutions.

Before you return the item, please contact us to get the return address.